Malak Hawash Moawad
Director Of Rooms Division
Malak Hawash Moawad Khalil
Skype: malak.hawash1
+ 20 12 0044 5771 +20 120 312 6033
19 years professional experience in Hotel
Management
F.O. Operations
Personal Data:
Date Of Birth 22-8-1969
Permanent Address:
173 Orouba ST., Talbeya. Haram, Giza.
Nationality:
Egyptian
Social Status:
Married
No. Of Children: 2
Management Skills
• Able to work a strategy and a new vision of the hotel.
• Able to work a new strategy for marketing and sales.
• Able to configure my hotel team to achieve goals.
• Able to resolve the financial provisions of the hotel.
• Able to assign duties to the co-workers regularly.
• Capable to document the important notes which help in future.
• Arrange the different programs of specialist to motivate the workers.
• Keep the records of customers by creating database which is used in future.
• Excellent in computer so as to keep customers details by creating their own
Data-base.
• Able to do work as per assignment.
• Capable to handle phone calls and e-mail of customers.
• Have five year experience as hotel front office Manager.
• Capable to handle the needs of customers.
Training
- Training course In Hotel Management Cairo
- Service Leadership
- Hospitality Training- Train the Trainer
- Mentoring Skills
- Sales Operational System
- Marketing and sales professional diploma in Canadian canter.
- Hospitality management diploma in American institute.
Computing Skills
Windows Xp •MS Office 2003, 2007, 2010
Comsys Front Office
Protel
Language skills
English
Speaking competence: Fluent Written competence: Very Good
Italian
Speaking Correspondence: Very Good Written Correspondence: Very Good
Arabic
Speaking competence: Native speaker Written competence: Native speaker
Hobbies
• Reading • Travel • Music • Socializing
• Computer and Internet research